Case Studies

Success stories that drive real business impact

Explore how Shinetech helps businesses across industries build, modernise and scale software to support real operational and business goals.

  • Legacy Modernisation
  • Digital Transformation

A Large Pharmacy Chain Achieved Full Digital Transformation

A large retail pharmacy chain began a digital transformation to modernise fragmented legacy systems across headquarters and multiple branches — without disrupting daily operations or retraining staff.

Dedicated team growth
2 → 15

Dedicated team growth

Releases delivered
50+

Releases delivered

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Concept interface for an AI health assistant
  • AI Agent
  • RAG
  • Healthcare

AI Health Assistant

An Agentic RAG AI agent provides natural, context-aware health guidance, nearby healthcare recommendations and personalised support with long-term memory.

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Concept interface for a medical training simulator
  • AI Automation
  • Computer Vision
  • Healthcare

Medical Training Simulator

AI-powered patient simulations and computer-vision AI automation assess videos, letting medical students practise clinical procedures and receive objective feedback.

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Concept interface for an intelligent microscopy platform
  • AI Automation
  • Computer Vision
  • Deep Learning

Intelligent Microscopy Platform

Computer-vision and deep-learning AI automation handles image recognition and tissue localisation to improve laboratory efficiency and real-time collaboration.

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Concept interface for an AI-assisted drug research platform
  • AI
  • Drug Discovery
  • Life Sciences

AI-Assisted Drug Research

AI modelling supported drug discovery by accelerating molecular analysis, target identification and screening workflows to help researchers find potential candidates.

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  • Financial Software
  • Workflow Automation
  • Scalability

Optimising a Vehicle Finance System for Growth and Automation

A vehicle-finance services provider had outgrown spreadsheet-based operations and a semi-automated internal system. It needed greater workflow automation and scalability while staying aligned with leasing operations.

Client collaboration
11+ years

Client collaboration

Dedicated team
4-person

Dedicated team

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  • Trading Platform
  • API Integration
  • Risk Management

Extending a Multi-Asset Financial Trading Platform

A seven-person team delivered API integration, new platform features and ongoing support for stock and futures workflows used by investors, brokers and dealers.

Delivery team
7 specialists

Delivery team

Stocks and futures
Multi-asset

Stocks and futures

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  • Credit Cards
  • Security
  • Agile

Building a Secure Credit Card Management Platform

A three-person offshore team built a secure credit-card management platform covering payments, card freezing, renewal and insurance-related services through shared Agile engineering.

Onsite training
3 weeks

Onsite training

Initial team
3 engineers

Initial team

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  • E-commerce
  • ERP Integration
  • Platform Migration

Transforming E-commerce Through Website Migration and ERP Integration

A U.S.-based natural health and wellness company had outgrown its WooCommerce store. The business needed a more scalable e-commerce platform and closer integration with its ERP environment.

Increase in online sales
130%+

Increase in online sales

Improvement in conversion rate
200%+

Improvement in conversion rate

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  • Salesforce
  • Service Cloud
  • E-commerce

Scaling E-commerce Customer Service

A leading outdoor gear company centralised cases, customer records and order data in Salesforce Service Cloud, adding automated routing, escalation and self-service to deliver faster, more consistent support.

Peak-season case capacity

Peak-season case capacity

Support visibility
End-to-end

Trackable case management

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  • Salesforce
  • Marketing Cloud
  • E-commerce

Automating E-commerce Marketing with Salesforce Marketing Cloud

An outdoor gear retailer connected customer, subscription and transaction data with orders, shipments, returns and sign-ups—automating personalised journeys and transactional emails while reducing campaign time and cost.

Customer data view
Unified

Customer data view

Orders, shipments and returns
Event-driven

Marketing communications

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  • Salesforce
  • Loyalty Management
  • Retail

Unifying Omnichannel Loyalty Management

A Hong Kong retail and commercial real estate group unified loyalty points, membership tiers, seasonal promotions and customer privileges across physical and online channels, backed by coordinated Marketing Cloud engagement.

Releases delivered
60+

Releases delivered

Delivery team at scale
10 people

Delivery team at scale

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Concept interface for an AI-powered custom print platform
  • AI Automation
  • Generative AI
  • E-commerce

AI-Powered Custom Print Platform

A generative AI automation platform helps customers create personalised products with generated artwork, interactive 3D previews and an automated production workflow.

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  • Odoo
  • Project Rescue
  • ERP

Ongoing Support for a Global Sports Brand

Shinetech rescued a struggling Odoo ERP implementation for a global sports brand, stabilising the platform, completing migration work and delivering ongoing support.

System stability
100%

System stability achieved

Support model
Ongoing

Support and enhancement

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  • Enterprise Platform
  • System Integration
  • Workflow Automation

Digitising Freight Forwarding and Multi-Warehouse Operations

A global logistics provider replaced paper and spreadsheet workflows with an enterprise platform delivering system integration and workflow automation across freight forwarding, warehousing, customs, billing and Track & Trace.

Platform integrating logistics operations
End-to-end

Freight and warehouse workflows

Shipment and inventory visibility
Real-time

Shipment and inventory visibility

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  • Fleet Management
  • Container Tracking
  • Telematics

Unifying Live Vehicle, Container and Driver-Risk Tracking

A connected logistics platform combined live vehicle and container locations, arrival estimates, electronic proof of delivery, GPS/OBD telemetry, road video and driver-behaviour alerts—even across weak-signal routes.

Validated concurrent fleet load
10,000

Vehicles monitored concurrently

Fleet and cargo visibility
Live

Fleet and cargo visibility

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  • Port Logistics
  • Cargo Management
  • Reporting

Digitising Port Logistics Operations

A Chilean port logistics company unified trucks, drivers, containers, stored cargo, permissions and reporting in one operational management system.

Development and testing
5 months

Development and testing

Business moved to the system
40%

Business moved to the system

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  • Supply Chain
  • Material Traceability
  • System Integration

Connecting Textile Material Flow Across the Supply Chain

A large Asian textile supplier connected independent departmental databases to coordinate raw materials, inventory and transactions across supply, manufacturing, warehousing and distribution.

Material tracking
Real-time

Material tracking

Departmental databases
Integrated

Departmental databases

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Concept interface for an AI surface inspection system
  • AI Automation
  • Computer Vision
  • Quality Assurance

AI Surface Inspection

Computer-vision AI automation detects surface defects during production, improving quality assurance and reducing manual inspection.

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Concept interface for an AI fluid analysis application
  • AI Automation
  • Computer Vision
  • Real-Time Analytics

AI Fluid Analysis

Computer vision and physics-informed AI automation analyse fluid behaviour in real time while automating measurements and reducing manual calculations.

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  • Rental Management
  • Online Payments
  • Agile

A Secure Rental Management and Online Payment Platform

An Australian public-services company implemented a secure rental management system connecting statistics, incident alerts, work-item tracking, content and online payments.

Delivery team
3 specialists

Delivery team

Client demonstrations
Daily

Client demonstrations

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Concept interface for an AI construction estimation system
  • AI Automation
  • Computer Vision
  • OCR

AI Construction Estimation

Computer-vision and OCR AI automation analyses architectural drawings, automates measurements and speeds up quantity take-offs and project budgeting.

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  • Game Testing
  • Software Testing
  • Quality Assurance

Online Game Testing for a Canadian Client

A dedicated software-testing and QA team executed large-scale test suites across multiple game systems, environments and Flash versions, delivering structured results, bug reports and regression testing.

Test cases
40,000

Test cases

QA team
7 people

QA team

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  • Mobile App
  • Product Development
  • Java

Original Mobile Game Development

A complete mobile-app product-development engagement covered game design, original artwork, Java logic, device porting and multi-stage testing across dozens of handset types.

Development duration
4 months

Development duration

Device support
Dozens

Handset types

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  • Web Platform
  • Security
  • Scalability

Social Network Website on DotNetNuke

A secure, scalable web platform integrated educational games, tournament play, embeddable widgets, blogs, forums and real-time communication within a DotNetNuke CMS.

Target concurrent users
100K+

Scalable community

Delivery approach
Agile

Delivery approach

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AI Development

2 cases

AI Agent

1 case

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