Salesforce Development & Integration Services
Custom Salesforce development, system integrations and ongoing technical support for businesses that need more from their Salesforce platform.
What we build
From custom logic to full system integrations — the technical work behind your Salesforce org.
Custom Salesforce Development & Automation
Apex, Lightning Web Components, Flow, and complex business logic beyond standard configuration.
Agentforce & AI Development
Building and configuring AI agents for service, sales and workflow automation on the Salesforce platform.
Salesforce Integration
Connect Salesforce with ERP, finance, ecommerce and legacy systems through APIs, middleware and custom integrations.
Data Migration & Integrity
Data migration, cleansing, and ongoing data quality management.
QA & Technical Support
Bug fixes, release support, code review, and ongoing dev capacity for orgs in production.
Org Optimisation
Technical debt cleanup, performance tuning, and refactoring of existing Salesforce orgs.
Why choose our development team
We are certified to deliver Salesforce solutions following platform standards, best practices, and governance guidelines.
Every build is delivered by certified in-house Salesforce developers, not generalist contractors.
Delivered projects spanning custom Apex/LWC builds, system integrations, and AppExchange development.
Clear scoping and cost visibility as requirements are defined, without locking either side into a rigid fixed-price contract before the work is understood.
Source code ownership is assigned to you in writing from day one, not left as a default assumption — with daily code access, not just at delivery milestones.
What we've built
Real builds for real requirements — integrations, custom features and platform work delivered end to end.
Customer Loyalty Platform for a Regional retail & commercial real estate client
Consolidated a fragmented loyalty program into a single Salesforce-based platform, integrating retail and commercial real estate data into one system for full operational visibility.
What we built:
- Custom loyalty and points-management logic on a centralised data model
- Integration layer unifying retail and commercial property data sources
- 60+ releases delivered through an Agile development process, with continuous iteration post-launch
CRM Customer Service Experience Transformed for a Leading Outdoor Gear Company
Rebuilt the client's customer service operation on Salesforce, connecting scattered service data into a single case-management system integrated with their e-commerce platform.
What we built:
- Consolidated data model with custom case routing and escalation rules
- Self-service portal and knowledge management setup to reduce inbound case volume
- E-commerce integration enabling faster ticket resolution and higher case-handling capacity
Marketing Efforts Streamlined with Salesforce Marketing Cloud
Implemented Salesforce Marketing Cloud to automate customer journeys and centralise marketing data, replacing manual, fragmented campaign processes.
What we built:
- Automated customer journeys built on a unified customer data view
- Custom email templates integrated with transactional data
- Marketing Cloud integration surfacing data insights that improved campaign efficiency
How We Work
Requirements discussion
You describe what you need; we work through the details with you to define exactly what needs to be built.
Estimate & timeline
Once requirements are clear, we scope the work and give you a timeline and cost estimate to work from.
Development & handover
Build, QA, and delivery with documentation and a walkthrough — no lock-in.
FAQ
Do I need a written specification before starting?
No — most projects start with a conversation about what you need. We work through the requirements with you and translate them into a clear scope before development begins.
How long does a Salesforce implementation take?
Timeline depends on scope. A focused Sales Cloud rollout for a mid-sized team typically takes 6–10 weeks. Full multi-cloud implementations with ERP integration, custom development, and data migration usually run 3–6 months. We structure delivery in phases so you get working functionality early — not a big-bang launch months down the line.
Can you add AI agents to our existing org?
Yes — we can build and configure Agentforce AI agents on top of an existing Salesforce org, without requiring a rebuild. We start with a requirements discussion to understand which workflows (service, sales, or internal processes) the agent should handle, then integrate it with your existing data and automation.
Is our data stored in Australia?
We don't host or store your production data ourselves — it always stays in your own Salesforce environment and infrastructure, which can be provisioned with Australian data residency via Salesforce Hyperforce. For development and testing, our team works with synthetic (non-real) data by default, so your real customer data isn't exposed during the build process.
How is a project priced?
We work through your requirements first, then provide an estimate and timeline based on the scope of work. Most engagements run on a time-and-materials or sprint basis rather than a fixed price, since requirements often evolve as the build progresses.
Do you handle data migration from an existing CRM?
Yes — data migration and integrity checks are part of our standard service offering.
Do you offer ongoing support after launch?
Yes — ongoing QA, bug fixes, and dev capacity are available as an ongoing engagement.