AI Development & Integration

Apply AI where it creates real business value

AI is most valuable when it solves a real business problem. We help businesses identify where AI can make a meaningful difference, determine the right approach, and turn the opportunity into working software.

40 +

AI projects

25 +

years building software

550 +

in-house engineers

Where to start

Not sure where AI fits your business?

You don't need a defined AI project to start. Our engineers work with you to understand your business challenges, identify where AI could create meaningful value, and define a practical solution.

  • AI assistants & agents

    Give employees and customers intelligent support through AI that can answer questions, retrieve business information and perform defined tasks across connected systems.

  • Intelligent process automation

    Combine AI, business rules, workflows and system integrations to reduce manual work and automate complex processes.

  • AI for ERP & CRM

    Add intelligent capabilities to the business systems you already use, without creating disconnected AI tools.

  • Data & decision intelligence

    Use AI and machine learning to analyse complex information, identify patterns and support better business decisions.

  • Custom AI applications

    Design and build AI-enabled software around your specific business requirements when off-the-shelf products don't fit.

Selected work

AI solutions we've delivered

Our AI work spans healthcare, manufacturing, environmental science, construction, retail and other specialised fields — solving very different business and technical problems.

Concept interface for an AI health assistant

Healthcare

AI health assistant

An Agentic RAG AI agent provides context-aware health guidance, nearby healthcare recommendations and personalised support with long- and short-term memory.

Read case study
Concept interface for a medical training simulator

Education & healthcare

Medical training simulator

AI-powered patient simulations and computer-vision assessment help medical students practise clinical procedures and receive objective performance feedback.

Read case study

From business problem to production AI

AI projects succeed when business value, data, model performance and system integration are validated together. We test what matters before committing to a larger build.

01 — Business case

Define the opportunity

Identify the workflow, problem and business outcome AI needs to improve.

02 — Data & context

Assess the inputs

Assess whether your real data, documents and systems can support the use case.

03 — Evaluation

Validate the solution

Test accuracy, reliability, exceptions and cost against real business requirements.

04 — Integration

Integrate with your workflow

Connect AI with your systems, data, business rules and human oversight.

05 — Production

Monitor and improve

Track performance in production and refine the solution as needs change.

Automate

Use AI where it can reliably reduce repetitive processing and analysis.

Assist

Use AI to support people where human judgement still matters.

Don't use AI

Use conventional software or rules when they are more reliable or cost-effective.

Why Shinetech

Why businesses work with Shinetech on AI

We help businesses identify where AI can make a practical difference, validate what works, and turn it into software that fits their operations.

Start with the business problem

We begin with what needs to improve — a slow process, repetitive work, difficult decisions, fragmented information or a capability your existing software cannot provide.

Validate before you scale

Test the use case with real business data and workflows before committing to a larger implementation. This helps establish what works, where the limitations are and whether the business case is strong enough to proceed.

Fit AI into your existing business

Introduce AI where it creates value without unnecessarily replacing the ERP, CRM, applications and processes that already work.

Build beyond the AI model

Turn AI capabilities into working business solutions by connecting models with your data, applications, workflows, permissions and existing systems.

Know when AI isn't the answer

We consider AI alongside automation, integration and conventional software development, and recommend the approach that best solves the problem rather than applying AI where a simpler solution would work better.

Technology

AI technologies we work with

We select AI technologies based on the problem, data and technical requirements of each solution.

  • Generative AI & LLMs
  • AI agents
  • RAG
  • Machine learning
  • Deep learning
  • Natural language processing
  • Computer vision

FAQ

How do we know whether AI is right for our business?

Start with the problem rather than the technology. We assess what you want to improve, your existing systems and available data, then determine whether AI, automation, integration or conventional software development is the most practical approach.

No. You can come to us with a specific idea, an inefficient process, a system limitation or simply an area of the business you want to improve.

Yes. AI capabilities can often be introduced through integrations or extensions without replacing the underlying ERP or CRM.

Yes. Integration with existing applications, APIs, databases and business systems is a core part of many AI implementations.

Yes. We design and develop custom AI-enabled applications when existing products don't adequately fit the required workflow or business requirements.

Yes. Starting with a clearly defined problem is often a practical way to validate feasibility and business value before expanding the solution.

AI solutions often require ongoing monitoring, refinement and adaptation as data, workflows and business requirements change. Our engineers can continue supporting and improving the solution after launch.

We design AI solutions around your data access, privacy and security requirements, including what information AI can access and how data is shared with third-party AI services. Where required, we can consider private environments, data residency, RAG and other architectures based on your security requirements.

Your business data and project IP remain protected through controlled access, contractual IP protection and our established information security practices. Shinetech is ISO 27001 certified, and we build software for clients rather than developing competing products from client ideas.

Learn about our approach to IP & data protection →

Not sure where AI fits your business?

Tell us what you want to improve. We'll help determine whether AI is the right approach and what a practical solution could look like.