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A major Scandinavian travel and hospitality operator

Digitizing hospitality recruiting and workforce planning

3 months

to first MVP

14

full-service hotels

12

European destinations

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A large Scandinavian travel operator recruiting hundreds of people each year for hotels and resorts needed to replace fragmented, paper-heavy recruitment and workforce planning across multiple countries.

Challenge

01

Recruitment, onboarding, job rotation and workforce planning were fragmented across departments and countries.

02

The system had to adapt to changing HR and tax policies while remaining usable for non-technical hotel teams.

03

Requirements depended on many stakeholder groups and the new digital process required organisational adoption.

Solution

Built a consolidated cloud HR platform covering recruitment, onboarding, workforce planning, attendance analytics, talent mapping and payroll integration.

Tech:

Cloud HR PlatformWorkforce AnalyticsPayroll IntegrationAgile Delivery

How we worked

01

Researched existing processes and interviewed user groups before validating requirements through a working prototype.

02

Designed modules and user journeys around operational needs rather than a generic HR product.

03

Delivered working increments weekly with transparent estimates, schedules and client feedback.

04

Combined training, immediate technical support and continuous monitoring to drive adoption.

Result

Delivered a three-feature proof of concept within three months.

Fully digitized recruitment, onboarding and workforce planning workflows.

Improved productivity and gave hotel managers clearer visibility into staffing needs and talent coverage.

Industry

Travel & Hospitality

Services

Custom Development System Integration

Technologies

Cloud HR PlatformWorkforce AnalyticsPayroll IntegrationAgile Delivery

Business Impact

Process AutomationWorkforce VisibilityProductivity

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