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A U.S. tourism software provider

Building a resort activity management platform

6 people

dedicated ODC

3 years

delivery partnership

100+

business models

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A leading U.S. tourism software provider needed a stable engineering partner to build a complex resort-activity platform integrated with existing products, point-of-sale systems and property-management software.

Challenge

01

Resort operations covered spas, classes, events, rentals, transport, childcare, staff and materials.

02

Hundreds of requirement files described more than 100 models and 11 authorization roles.

03

The client needed fast responses and early risk reduction across a long-running product programme.

Solution

Established a six-person offshore development centre and delivered a flexible resort-management platform integrated with POS, property-management and existing product systems.

Tech:

.NETSmart ClientBPELPOS IntegrationProperty Management

How we worked

01

Mapped core business processes with the client before progressively elaborating detailed requirements.

02

Delivered visible increments early and used continuous communication to respond to emerging needs.

03

Refactored code and architecture throughout development to preserve maintainability.

04

Introduced Smart Client and BPEL-based process orchestration to improve response, bandwidth use and workflow flexibility.

Result

Provided early visible progress and rapid execution of emerging requirements.

Reduced maintenance cost through a clearer and more compact architecture.

Mitigated major programme risks early through iterative development.

Industry

Travel & Hospitality

Services

Custom Development System Integration

Technologies

.NETSmart ClientBPELPOS IntegrationProperty Management

Business Impact

Resort OperationsDelivery CapacityMaintainability

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