Requests inside Teams
Employees submit requests in a familiar workspace instead of starting another email chain.
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RETAIL / POWER APPS / INTERNAL APPROVALS
Turning a five-day approval cycle into a two-hour Teams workflow
A retail business moved internal requests and approvals into Microsoft Teams, replacing manual email chains with a Power Apps workflow that updates SharePoint and Dataverse tasks automatically.
5d → 2hApproval cycle reduced
0Manual email chains
TeamsRequests and approvals
AutomaticTask updates
The challenge
Email-based approvals were taking days and obscuring progress
- Approval requests moved through manual email chains.
- The average approval cycle stretched to five days.
- People lacked one convenient place to submit, review and approve requests.
- Related SharePoint and Dataverse tasks needed separate manual updates.
The solution
An integrated approval experience inside Microsoft Teams
Shinetech created a Power Apps workflow that brings submission and approval into Microsoft Teams. As decisions are made, the process updates SharePoint and Dataverse tasks automatically, keeping the underlying records aligned without email-based coordination.
Power AppsMicrosoft TeamsSharePointDataverseApproval Automation
Streamlined approvals
Approvers can review and act within Teams, reducing delays between each decision.
Connected business data
SharePoint and Dataverse remain aligned as the approval process progresses.
Automatic task updates
Workflow automation updates related tasks without repeated manual administration.
The outcome
Approvals completed in hours instead of days
The integrated workflow shortened the approval cycle from five days to two hours while removing manual email chains entirely.
- Approval time reduced from five days to two hours
- No manual approval email chains
- Requests submitted inside Teams
- Approvals completed inside Teams
- Automatic SharePoint updates
- Automatic Dataverse task updates